14:58, Tuesday 10th March 2026
- I work from home and own cats, by accepting this policy you are confirming that you do not have or have a mild, manageable allergy to cats.
Please also respect their space and don't approach them. (For anyone that isn't keen on cats, they are not likely to bother you and they're not in the treatment room during your service)
- £10 booking fee required to secure an appointment. Will be returned to client up to 48 hours notice period.
- A pre-appointment form must be completed.
- Foreign soak-offs - This includes product applied by yourself or another nail technician. Time and prices may vary in line with ease of removal. By accepting these policies, you waiver your right to claim for illnesses or injuries caused by foreign services or self application that occurred prior to your appointment with Nailsophicle. I have the right to refuse service due to health and safety if damage is present following removal.
- Any follow-up appointments booked 4+ weeks after initial service, will be treated as either a rebalance or soak-off and full-set.
- Cancellations/Rescheduling should be 48 hours in advance. Outside of the 48 hours, the £10 booking fee will be kept and the remainder of the service must be paid. A further booking fee will be required to secure another appointment.
- Lateness: 10 minutes grace period is given at my discretion. Outside of this timeframe will be classed as a No Show. The booking fee will be kept and the remainder of the service must be paid. A further booking fee will be required to secure another appointment in line with the No Show policy.
- No shows.
1st time – Booking fee kept and remainder of the service cost to be paid. 100% booking fee required for further appointments.
2nd time - Booking fee will be kept and unable to provide anymore services for you.
- Services carried out are non-refundable.
- Repairs free if notified within 72 hours after service and booked in within 5 days from notification. After 72 hours there will be a fee. Accidental breaks or breakages caused by not following aftercare are exempt and will be charged accordingly.
- I have the right to refuse service where health or behaviour effects or prevents a service.
- Zero tolerance to abuse, including physical, verbal, harassment in person or via social medias, messages or phone calls.
- Payment methods: Online Payment, Bank Transfer, Card or Cash. Initial booking fee is required to be paid by bank transfer or online payment.
- No food during the service unless required for a medical reason.
- Please no alcoholic drinks.
- Unfortunately, due to health and safety and limited space, other person(s)/children will not be allowed on the premises.
- If you are unhappy with the service at any point, please let me know before leaving so that this can be rectified and avoid disappointment and miscommunication for both parties.
If you have any questions, please don't hesistate to get in touch with me. I can be contacted by message or e-mail.
Facebook: Nailsophicle E-mail: contact@nailsophicle.beauty
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